Salon Manager Till and Payments guide

How to Change Item Quantity on a Bill in Salon Manager

Select an item on a client bill, enter the required quantity and confirm the change so Salon Manager can update the bill total.

Video walkthrough: changing the quantity of an item on a bill in the Salon Manager Till.

Quick answer

Select the item and enter the new quantity

Open the client’s bill in the Till, select Change Quantity, choose the item, enter the required quantity and select Confirm.

Before you start

Have these details ready

Access to Salon Manager
Permission to use the till
An existing client bill open in the Till
An item already added to the bill

Step-by-step instructions

How to change an item quantity

Follow these steps to select the bill item, enter the replacement quantity and confirm the updated total.

1Open Salon ManagerSign in and open the main Salon Manager application.
2Go to the TillOpen the Till screen from the main navigation.
3Select the client billChoose the client’s bill from the In Salon Clients list.
4Open Change QuantitySelect Change Quantity on the right-hand side of the screen.
5Review the available itemsThe Change Quantity window opens and displays the items currently on the bill.
6Select the itemChoose the service or retail item that needs to be updated.
7Check the current quantityReview the quantity currently shown for the selected item.
8Enter the new quantityReplace the existing value with the required quantity.
9Confirm the changeSelect Confirm to save the new quantity.
10Check the updated billConfirm that the item quantity and overall bill total have updated correctly.

Useful tips

Check the item and quantity before confirming

Make sure the correct item has been selected before changing its quantity.
Double-check the new quantity before confirming the change.
Review the bill afterwards to confirm the quantity and total are correct.
Use this option when a client wants more than one of the same item or when the original quantity was entered incorrectly.

Troubleshooting

Common issues and what to check

The Change Quantity button is not visible

Make sure a client bill has been selected from the In Salon Clients list.

The item I want to change is not listed

Check that the item has already been added to the bill before opening Change Quantity.

The quantity did not update

Make sure a new quantity was entered and Confirm was selected.

The bill total looks incorrect

Review the updated quantity on the bill. Salon Manager recalculates the total automatically.

Frequently asked questions

Quantity-change questions

Can I change the quantity of an item on a bill?

Select the client’s bill, open Change Quantity, choose the item, enter the new quantity and select Confirm.

Where is the Change Quantity button?

It is on the right-hand side of the Till when a client bill is selected.

Can I change the quantity of any item on the bill?

Any item already added to the bill can be selected and updated.

Will the bill total update automatically?

Salon Manager recalculates the total immediately after the new quantity is confirmed.

What happens after I select Confirm?

The new quantity is applied to the bill immediately.

Offline reference

Download this guide as a PDF

Keep a printable copy for reception teams or use it during staff training.

Download PDF Guide

Last reviewed: 14 July 2026.

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